TERMS & CONDITIONS

This website www.madeinmanipur.com is independently owned  as a company incorporated in India &  is authorised to use the said website in India (hereinafter referred to as ” www.madeinmanipur.com “) and the same is operated hereby .

By placing an order on this site, you are entering into a purchase/sale transaction with GERA MADE IN MANIPUR, an authorized online retailer for selling made in Manipur  Products in India. All names, brands, trademarks and logos on the website are the property of GERA or its associated companies. All names, brands, trademarks and logos are protected by copyright and/or registered trademarks and can only be used with permission from GERA or its associated companies and madeinmanipur.com.

The content of the website such as text, graphics, icons, images, videos, audio files and software are the property of GERA or its associated companies and madeinmanipur.com. Downloading content from the website is only allowed for personal, non-commercial use, provided you keep the copyright intact. You may not copy, republish or distribute content from the website for public or commercial purposes or otherwise use the copyrighted content without permission from madeinmanipur.com or their associated companies and madeinmanipur.com, as the case may be.

Madeinmanipur.com makes no warranties regarding the accuracy of the information on the website. However, you are always welcome to contact us, if you find incorrect information on the website. Madeinmanipur.com is entitled to change the content of the website at any time without preceding notice. If the website links to a third-party website, Madeinmanipur.com makes no warranties for the content of the third-party website. These links are made for your convenience only, but it is at your own risk when you visit a third-party website.

Terms and Conditions for Sale

The below terms and conditions shall apply to all deliveries from www.madeinmanipur.com to customers purchasing goods from this website.

PLEASE NOTE- Our Customer Care team will not be available on National and Public Holidays. In such events, do drop us an email and we will get back to you at the earliest possible.

  1. Conclusion of contract

A final and binding contract has been concluded between you and madeinmanipur.com when your order has been confirmed by madeinmanipur.com. Madeinmanipur.com will send an order confirmation to you by email when the order has been confirmed and shipped. The order receipt received immediately after placing the order does not constitute an order confirmation.

You are only allowed to purchase products in the Madeinmanipur.com online shop if you are a private consumer, i.e. not a business customer.

  1. Prices, taxes and delivery

All prices are stated inclusive of VAT and other taxes. The applicable price is the one stated in the here in respect of the relevant product on the date of placing of the order.

Madeinmanipur.com reserves the right to amend any prices incorrectly stated on this website. Furthermore, Madeinmanipur.com reserves the right to amend any prices, taxes and/or other costs stated on this website at any time, e.g. due to changes in VAT rates or other public fees and charges, increased costs or as a result of the general development in retail prices.

  1. Delivery

Madeinmanipur.com will usually accept and ship the order within 2-3 working days. The usual time of delivery from the time of dispatching the order is 5-7 working days.

Madeinmanipur.com reserves the right to prevent persons from shopping via this website. Madeinmanipur.com is not obliged to deliver goods which are out of stock.

  1. Right of withdrawal

You have a right to withdraw from the contract entered into without giving any reasons.

Cooling-off period

The cooling-off period is 7 days. This period is calculated as from the date on which you received the goods.

If the last date where goods can be returned is a public and/or national holiday the deadline will expire on the following working day. The deadline will be observed if you send a message that you want to exercise the right of withdrawal before the deadline expires.

How do you withdraw from the contract?

If you want to withdraw from the contract, please send an unambiguous statement to us at gera.madeinmanipur@gmail.com that you want to withdraw from this contract. In your statement please indicate your name, physical address, phone number, email address, order number and which products you wish to return. In case your goods have been returned to us without a statement that you exercise your right of withdrawal, we will regard the return of the products as a withdrawal from the contract.

Repayment

If you exercise your right to withdraw from the contract, we will refund all payments received from you, without unnecessary delay and in any event no later than 30 days after the date when we received your request to withdraw from this contract. Refunds will be credited to your original method of payment unless you have explicitly accepted otherwise. In any event you will not be charged with any fees as a result of the repayment.

We may withhold the repayment until we have received the goods or until you have submitted documentation that the goods have been returned, as may be appropriate.

Return of goods

You must return the goods to us without undue delay and no later than 7 days after the date when you have informed us that you want to withdraw from the contract. Withdrawal from the contract will be deemed in due time if, before expiry of the 7-day period, you have handed over the goods. To retain proof that you have withdrawn from the contract in due time, you should keep the receipt or return tracking number stating that you have handed over the goods.

Used/impaired goods

You are only liable for any impairment of the value of the goods caused by other handling than what is necessary to determine the nature, quality and function of the goods.

Specially made goods

The right to withdraw from the contract does not apply for goods produced according to your specifications or with a clear personal touch.

  1. Liability

Madeinmanipur.com is not liable for any delays or for non-performance due to force majeure. For as long as a force majeure situation persists, Madeinmanipur.com is relieved from performance of its obligations.

GERA’s liability for any and all claims is limited to an amount equal to the price of the good purchased by you.

Entire agreement

These Terms of Use constitute the entire agreement between you and Madeinmanipur.com regarding the specific matters herein, and all prior agreements, letters, proposals, discussions and other documents regarding the matters herein are superseded and merged into these Terms of Use.

Governing law and dispute resolution

These Terms of Use shall be governed by laws of India without reference to conflict of laws principle. The Courts in Imphal would have the exclusive jurisdiction in any proceedings that arise out of these Terms of Use.

Modification of terms of use

You acknowledge and agree that Madeinmanipur.com may, in its sole discretion, modify, add or remove any portion of these Terms of Use at any time and in any manner by posting revised Terms of Use on the Site. You may not amend or modify these Terms of Use under any circumstances. The current version of these Terms of Use is available at http://www.madeinmanipur.in/disclaimer. It is your responsibility to check periodically for any changes we make to the Terms of Use. Your continued use of this Site after any changes to the Terms of Use means you accept the changes.

Effect of termination/survival of selected provisions

Notwithstanding the expiration or earlier termination of your Madeinmanipur.com membership, or any general legal principles to the contrary, any provision of these Terms of Use that impose or contemplate continuing obligations or rights of a party will survive expiration or termination of these Terms of Use.

Grievance officer

If you have any questions or comments about these Terms of Use, please contact us by email at gera.madeinmanipur@gmail.com. If you notice any discrepancies in the information provided to us or have any grievance against us, you may contact our Grievance Officer. The details of the Grievance Officer are as follows: gera.madeinmanipur@gmail.com, phone no. +916009200254.

Privacy Policy

You agree that Madeinmanipur.com may collect information as may be provided by you while using this website including but not limited to your name, address, gender, age, nationality, work, occupation, interests, marital status, visit pattern, purchase pattern, family details, travel, hobbies, addresses and names of friends and associates as is available from your visits to this website.

We need this information in order to allow you to go ahead with placing your order for a product. We may use this data to process payment for the product and deliver the product to you. We also use this data to inform you when the product is about to be delivered.

The use of this information is purely for the use of conducting the transaction or for marketing purposes which shall include, but not be limited to sending email messages, SMS (Text Messages using mobile cellular technology, telephone calls, letters and other communication) to you regarding the promotional activities / marketing promotions for Madeinmanipur.com products from time to time. We may share the information provided by you with our marketing partners, consultants and third parties for the purpose of providing / offering special offers to you as a customer of Madeinmanipur.com from time to time.

We may also call you on the telephone number provided by you in the information for such purpose and as an existing customer will not specifically refer to the Do Not Call Registry for this purpose. By purchasing products from Madeinmanipur.com website, you are deemed to be a customer of Madeinmanipur.com and we may contact you on phone, email, mail and face to face to conduct our business with you or to resolve matters related to our business, if any with you. However in the event you no more intend to receive emails, calls etc, from us, please write to the Compliance and Legal Officer on the communication address provided herein. Further, when you register with the website and / or subscribe to any of our newsletters, or opt-in to receive special offers and new releases sent to your email address, your contact information (including your name, address and e-mail address as requested) is added to our secure database; access of which is limited to authorized persons.

Data so collected by us is stored on secure servers provided by third parties and they take every precaution to ensure that this information is kept in a secure fashion. However any loss of data by the third parties is not our liability and in the eventuality it happens we will inform you accordingly via your registered email address within 48 hours of us being notified by such third party.

We may pass your name and address on to a third party in order to make delivery of the product to you (for example to our courier or supplier).

We may also share your data with our franchisor. You further authorize the franchisor to use this information to sell products to you, directly or indirectly.

We may also use your data in order to manage the website, collect payment from you, enable you to subsequently use parts of the website, detect any fraud or website abuses, send you information relevant to the website or our products, and in case we have any queries. Payments that you make through the website will be processed by our service provider.

You must only submit to us or our agent or the website information which is accurate and not misleading and you must keep it up to date and inform us of changes.

Your actual order details may be stored with us and you may access this information by logging into your account on the website. Here you can view the details of your orders that have been completed, those which are open and those which are shortly to be dispatched and administer your address details, bank details and any newsletter to which you may have subscribed. You undertake to treat the personal access data confidentially and not make it available to unauthorized third parties. We cannot assume any liability for misuse of passwords unless this misuse is our fault.

You agree that Madeinmanipur.com doesn’t receive any information / data with respect to your credit cards, debit cards, bank details, etc., in the event you purchase some product through this website, you are directed towards payment gateway of the bank chosen by you wherein the debit, / credit card, bank information is provided by you, thus such information is not held or controlled by us in any way whatsoever. Also please do not share this information with anyone including with employees or contractors or vendors of madeinmanipur.com.

COOKIES

The acceptance of cookies is not a requirement for visiting the website. However we would like to point out that some functionality on the website and ordering is only possible with the activation of cookies. Cookies are tiny text files which identify your computer to our server as a unique user when you visit certain pages on the website and they are stored by your Internet browser on your computer’s hard drive. Cookies can be used to recognize your Internet Protocol address, saving you time while you are on, or want to enter, the website. We only use cookies for your convenience in using the website (for example to remember who you are when you want to amend your shopping cart without having to re-enter your email address) and not for obtaining or using any other information about you (for example targeted advertising). Your browser can be set to not accept cookies, but this would restrict your use of the website. Please accept our assurance that our use of cookies does not contain any personal or private details and are free from viruses. If you want to find out more information about cookies, go to http://www.allaboutcookies.org or to find out about removing them from your browser, go to http://www.allaboutcookies.org/manage-cookies/index.html.

The website uses technology from Google Analytics and Webtrekk GmbH (www.webtrekk.de) through which data is collected and stored for marketing and optimization purposes and data use profiles are prepared under a pseudonym. Cookies may be used for this. The cookies enable recognition of the Internet browser. The data collected with these technologies is not used, without separate authorization by the person concerned, to personally identify the visitors to this website and is not collated with personal data on the pseudonym holder. The permission for data recording and storage may at any time be cancelled with on-going effect.

SECURITY

We have in place appropriate technical and security measures to prevent unauthorized or unlawful access to or accidental loss of or destruction or damage to your information. When we collect data through the website, we collect your personal details on a secure server. We use firewalls on our servers. When we collect payment card details electronically, we use encryption by using Secure Socket Layer (SSL) coding. Whilst we are unable to guarantee 100% security, this makes it hard for a hacker to decrypt your details. You are strongly recommended not to send full credit or debit card details in unencrypted electronic communications with us. We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of your information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you. You are responsible for protecting against unauthorized access to your password and to your computer.

If you have any concerns about your privacy or need to report any issues relating to your privacy that arise from the conduct of your business with Madeinmanipur.com please feel free to write to contact at the address given below:

GERA – MADE IN MANIPUR

GERA – MADE IN MANIPUR,
Wangkhei Meihoupham Lampak,
Wangkhei Main Road,
Imphal East,
Manipur 795005
India.

DISCLAIMER

Madeinmanipur.com shall not be responsible for indirect, consequential loss or claims, damages that you may suffer due to the loss of any information submitted by you on this website including but not limited to the information with respect to your credit card, debit card, bank details or representations made by any advertisers and sponsors on this website. You accept sole responsibility and risk associated with the use and results of this website material, irrespective of the purpose to which such use or results are applied.

LIABILITY

Madeinmanipur.com shall only be liable for the direct losses suffered by you as a result of access or use of this website, subject to the maximum limit of the amount paid by you for the purchase of the respective products from this website.

Notwithstanding anything contained elsewhere only in shall not at all be liable to you / third party for any direct and / or indirect damages, claims, losses including loss of profits, loss of business or indirect, consequential or punitive damages, whatsoever in connection with the provision or use of Information hereunder including the usage of this website.

DISPUTE RESOLUTION

In the event of any dispute, difference or claim arising out of this Privacy Policy the same shall be settled in accordance with the Laws of India through regular judicial process and the courts of Imphal, India shall have exclusive jurisdiction.

COPYRIGHT

We have copyright over this Privacy Policy. Use by third parties, even by way of extract, for commercial purposes is not allowed. Infringements may be subject to legal action.

This Privacy Policy can change at any time to include / exclude clauses and madeinmanipur.com does not bear responsibility for updating users on the same.